To act out, to withdraw, or to constructively resist? Employee reactions to supervisor abuse of customers and the moderating role of employee moral identity
| Year of publication: |
2013
|
|---|---|
| Authors: | Greenbaum, Rebecca L ; Mawritz, Mary Bardes ; Mayer, David M ; Priesemuth, Manuela |
| Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ, ISSN 0018-7267, ZDB-ID 2037713. - Vol. 66.2013, 7, p. 925-950
|