Adapting influence approaches to informed consumers in high-involvement purchases : are salespeople really doomed?
Year of publication: |
2019
|
---|---|
Authors: | Hochstein, Bryan ; Bolander, Willy ; Goldsmith, Ronald E. ; Plouffe, Christopher R. |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 47.2019, 1, p. 118-137
|
Subject: | Informedness | Informed consumer | Sales | Seller influence tactics | Adaptiveness | Purchase decisions | Konsumentenverhalten | Consumer behaviour | Verkaufspersonal | Salespeople | Kaufentscheidung | Purchase decision | Verkauf | Selling | Produktinformation | Product information |
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