Adding value to SMEs in the courier industry by adopting a web-based service delivery model
Year of publication: |
2010
|
---|---|
Authors: | Darbyshire, Paul |
Published in: |
E-commerce trends for organizational advancement : new applications and methods. - Hershey, Pa. [u.a.] : Information Science Reference, ISBN 978-1-60566-964-9. - 2010, p. 239-263
|
Subject: | Kurierdienst | Courier services | KMU | SME | Electronic Commerce | E-commerce | Dienstleistungsmanagement | Service management | Workflow-Management-System | Workflow management system | Digitale Dienste | Web-based service |
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