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Improving data warehouse and business information quality : methods for reducing costs and increasing profits
English, Larry P., (1999)
TQM umsetzen : der Weg zur Business excellence
Malorny, Christian, (1996)
Qualitätsmanagement in Banken : Grundlagen, Kritik, Empirie
Eichhorn, Michael, (2003)
Making the most of management consulting services
Fuchs, Jerome H., (1975)
Management Consultants in action
Computerized cost control systems
Fuchs, Jerome H., (1976)