Agfa develops the people skills of its technical managers : Culture‐change program brings bottom‐line benefits
Managers at Agfa, the UK arm of the Belgium‐based imaging company Agfa‐Gevaert, were highly skilled in the technical aspects of their jobs, but lacked many of the essential people and performance‐management skills needed for success in the modern business world. Following a six‐month development program that “rattled a few cages”, they have been transformed into a capable and confident team, fully equipped to face the competitive challenges of the future.