Agnecy and constraint : call centre managers talk about their work
Maeve Houlihan
| Year of publication: |
2006
|
|---|---|
| Authors: | Houlihan, Maeve |
| Published in: |
Developments in the call centre industry : analysis, changes, and challenges. - London [u.a.] : Routledge, ISBN 0-415-35702-0. - 2006, p. 152-169
|
| Subject: | Callcenter | Call centre | Führungskräfte | Managers |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003393958