Allocation of salespeople's resources for generating new sales opportunities across four types of customers
Year of publication: |
January 2018
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Authors: | Nguyen, Thuy D. ; Paswan, Audhesh ; Dubinsky, Alan J. |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 68.2018, p. 114-131
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Subject: | Resource allocation | Opportunity identification | New customers | Short-term customers | Long-term customers | Win-back customers | Beziehungsmarketing | Relationship marketing | Verkaufspersonal | Salespeople | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration |
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