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Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal, (2024)
What makes customers repurchase grocery products from online stores in Korea
Park, Jin Yong, (2019)
Factors affecting customer satisfaction in the customer journey in B2B and B2C e-commerce environment
Gevers, Noortje, (2024)
The evolution of brand personality : an application of online travel agencies
Ha, Hong Youl, (2016)
The moderating roles of status of B2B evaluator and dependence in the switching costs : switching intentions : performance causal chain in Korea
Ha, Hong Youl, (2017)
When do interest rates matter? Two methodological approaches to loyalty
Pan, Huifeng, (2019)