Alternative explanations of relationship maintenance intention in mediation : A comparison study of Korean and Indonesian firms

Purpose The purpose of this paper is to select the best model among alternative models explaining the relationship maintenance in mediation. Design/methodology/approach Four alternative models are employed in order to select best fit model through the test of each construct using Korean and Indonesian firm data. Findings The settlement model out of four alternative models is the best fit model in both Korea and Indonesia. The nexus of experience-settlement is not similar between Korea and Indonesia. The nexus of cost-saving-settlement is similar between two countries. Practical implications The field manager and policy maker get useful information from the findings. In particular, Korea and Indonesia belong to different cultural clusters. Originality/value This study contributes to the mediation literature through the suggestion of hypothesized model of relationship maintenance intention in mediation.