Amazement revolution : seven customer service strategies to create an amazing customer (and employee) experience
Shep Hyken
| Year of publication: |
2011
|
|---|---|
| Authors: | Hyken, Shep |
| Publisher: |
Austin, Tex. : Greenleaf |
| Subject: | Customer services. | Customer loyalty. | Customer relations. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 214 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-60832-106-3 ; 1-60832-106-1 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10009140104