An analysis of the application of process improvement techniques in business process outsourcing
Ronan McIvor (Ulster University Business School, Ulster University, Londonderry, UK)
| Year of publication: |
2016
|
|---|---|
| Authors: | McIvor, Ronan |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 33.2016, 3, p. 321-343
|
| Subject: | Change management | Relational contracting | Business process outsourcing | Formal contracting | Process improvement technique | Prozessmanagement | Business process management | Outsourcing | Organisatorischer Wandel | Organizational change | Lieferantenmanagement | Supplier relationship management | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-04-2014-0045 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011564094