//-->
Analysis of Distribution Strategies in the Industrial Paper and Plastics Industry
Cohen, Morris A., (1995)
Achieving Breakthrough Service Delivery Through Dynamic Asset Deployment Strategies
Cohen, Morris A., (2006)
TOOL KIT - Winning in the Aftermarket - Most companies squander the after-market's potential, viewing after-sales services as a necessary evil. Here's how to make the most of those spare parts and service calls -- And triumph in the aftermarket.