An application of the performance-evaluation model for e-learning quality in higher education
Year of publication: |
2015
|
---|---|
Authors: | Martínez-Caro, Eva ; Cegarra Navarro, Juan Gabriel ; Cepeda-Carrión, Gabriel |
Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 26.2015, 5/6, p. 632-647
|
Subject: | e-learning quality | performance-evaluation model | student satisfaction | higher education | E-Learning | E-learning | Hochschule | Higher education institution | Studierende | Students | Dienstleistungsqualität | Service quality | Studium | University education | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Customer satisfaction |
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