An Approach For The Fast Building Of Prototypes Of Automated Processes In Business Software

In response to the need for rapid automation of processes in business software there is advanced an approach to their prototyping, through which there are integrated the advantages of two major approaches to the building of computer information systems, namely the use of business packages and prototyping. In order to accomplish that goal first there are defined the main concepts and the metamodel of the workflows and is determined the infrastructure for their management. After that there are presented the nature and the main steps of the prototyping method, and on that basis there is defined the content of the suggested approach. Its application is demonstrated by means of the automation of a business process in Microsoft Dynamics CRM. Besides the fast automation of business processes, the proposed approach can also be useful in the transition to new business processes, the acquisition of „the best” practices and the standardization of processes, the training of newly recruited staff and the requalification of personnel.