An assessment of the impact of self-service technology (SST) on firm performance : case study of a bank in Zimbabwe (2009-13)
Reginald Mazana, Taurayi Rupere and Gabriel Kananda
| Year of publication: |
2016
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|---|---|
| Authors: | Mazana, Reginald ; Rupere, Taurayi ; Kabanda, Gabriel |
| Published in: |
Journal of payments strategy & systems. - London : Stewart, ISSN 1750-1806, ZDB-ID 2419618-6. - Vol. 10.2016, 1, p. 96-112
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| Subject: | Internet banking | digital economy | mobile banking | self service technology | strategic alignment | Electronic Banking | Electronic banking | Simbabwe | Zimbabwe | Selbstbedienung | Self-service | Unternehmenserfolg | Firm performance | Informationstechnik | Information technology | Bank | Technischer Fortschritt | Technological change | Internet | Innovationsakzeptanz | Innovation adoption |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011566583