An assessment of value creation in mobile service delivery and the moderating role of time consciousness
Mirella Kleijnen, Ko de Ruyter, Martin Wetzels
| Year of publication: |
2007
|
|---|---|
| Authors: | Kleijnen, Mirella ; Ruyter, Ko de ; Wetzels, Martin |
| Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 83.2007, 1, p. 33-46
|
| Subject: | Mobile Business | Mobile business | Dienstleistungsqualität | Service quality | Kundenwert | Customer value |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003438201