An empirical analysis of financial services processes with a front-office or back-office orientation
Year of publication: |
2003
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Authors: | Safizadeh, M.Hossein ; Field, Joy M. ; Ritzman, Larry P. |
Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 21.2003, 5, p. 557-576
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