An empirical analysis of intentions to cocreate value in hotels using mobile devices
Year of publication: |
May 2018
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Authors: | Morosan, Cristian |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1096-3480, ZDB-ID 2415089-7. - Vol. 42.2018, 4, p. 528-562
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Subject: | service-dominant logic | value cocreation | mobile-commerce | hotels | Service-Dominant Logic | Service-dominant logic | Hotellerie | Hotel industry | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Mobilkommunikation | Mobile communications | Kundenwert | Customer value | Dienstleistungsqualität | Service quality |
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