An empirical analysis of ISO 9001:2008 application in Italian services and manufacturing companies
Federica Murmura, Nicola Casolani, Lolita Liberatore and Assia Vicentini
| Year of publication: |
July 2018
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|---|---|
| Authors: | Murmura, Federica ; Casolani, Nicola ; Liberatore, Lolita ; Vicentini, Assia |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 29.2018, 7, p. 786-797
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| Subject: | ISO 9001:2008 | ISO 9001:2015 | quality system | standards | continuous improvement | services companies | manufacturing companies | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Industrie | Manufacturing industries | Italien | Italy | Dienstleistungssektor | Service industry | Standard |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2016.1237286 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011883969