An empirical investigation of the antecedents of value co-creation in B2B IT services outsourcing
Year of publication: |
2016
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Authors: | Murthy, Chebiyyam ; Padhi, Sidhartha S. ; Gupta, Narain ; Kapil, Kanwal |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 22.2016, 3, p. 484-506
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Subject: | Information technology | Information services | Management | Value co-creation | Antecedents of value | IT and ITES outsourcing | Value drivers | Value outcomes | Outsourcing | Betriebliche Wertschöpfung | Value creation | Informationstechnik | Kundenintegration | Customer integration | Lieferantenmanagement | Supplier relationship management | IT-Dienstleister | IT service provider | Kundenwert | Customer value | B-to-B-Marketing | Business-to-business marketing | Wertanalyse | Value analysis | Service-Dominant Logic | Service-dominant logic |
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