An empirical investigation of the correlates of satisfaction in public schools
Year of publication: |
2013
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Authors: | Bejou, Azam |
Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 2126179-9. - Vol. 12.2013, 4, p. 243-260
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Subject: | Customer relationship management | K-12 | parent empowerment | parent exit | parent loyalty | public schools | school climate | school ethical climate | school service quality | Dienstleistungsqualität | Service quality | Schule | School | Beziehungsmarketing | Relationship marketing | Eltern | Parents | Kundenzufriedenheit | Customer satisfaction | Allgemeinbildende Schule | School of general education |
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