An empirical investigation of the impact of customer learning on customer experience in the context of knowledge product use
Yong Jin Kim, Myung-Seong Yim
| Year of publication: |
2020
|
|---|---|
| Authors: | Kim, Yong Jin ; Yim, Myung-Seong |
| Subject: | Customer Experience | Knowledge Management | Customer Learning Process | Knowledge Product | Service Innovation | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Lernprozess | Learning process | Innovation | Lernende Organisation | Learning organization | Wissen | Knowledge | Wissenstransfer | Knowledge transfer | Lernen | Learning |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.13106/jafeb.2020.vol7.no12.969 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012672194