An empirical investigation of the relationships among supplier-based relationships (...)

This paper investigates the linkage between one aspect of supply chain strategy and TQM principles and outcomes. We empirically test the relationship among strategic quality planning, supplier-based relationships, and some TQM practices such as product design, product innovation, dependable deliveries, and value-to-customer quality and organizational performance. The findings suggest that the success of some TQM practices may be buoyed by over-lapping supply chain principles such as supply chain management strategy. Other positive relationships described in the literature such as that between strategy, TQM principles, and organizational performance, are again confirmed.