An empirical model of home internet service quality in Thailand
Year of publication: |
2014
|
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Authors: | Thaichon, Paramaporn ; Lobo, Antonio ; Mitsis, Ann |
Published in: |
Asia Pacific journal of marketing and logistics. - Bingley : Emerald Group Publishing Limited, ISSN 1355-5855, ZDB-ID 1174740-7. - Vol. 26.2014, 2, p. 190-210
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Subject: | Commitment | Service quality | Value | Satisfaction | Thailand | Internet service provider | Dienstleistungsqualität | Internet | Digitale Dienste | Web-based service | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry |
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