An empirical study of customer satisfaction towards bank payment card service quality in Ho Chi Minh banking branches
Nhu Ty Nguyen, Thanh Tuyen Tran & Chia Nan Wang
| Year of publication: |
2014
|
|---|---|
| Authors: | Nhu Ty Nguyen ; Tran Thanh Tuyen ; Wang, Chia Nan |
| Published in: |
International journal of economics and finance. - Toronto, ISSN 1916-971X, ZDB-ID 2531850-0. - Vol. 6.2014, 5, p. 170-181
|
| Subject: | automated teller machines | service quality | banking | customer satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Bank | Zahlungsverkehr | Payment transactions | Electronic Banking | Electronic banking | Bankgeschäft | Banking services | Konsumentenverhalten | Consumer behaviour | Indien | India | Beziehungsmarketing | Relationship marketing | Privatkundengeschäft | Personal banking |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010363486