An empirical study of transformational leadership, team performance and service quality in retail banks
Peter K. C. Lee; T. C. Edwin Cheng; Andy C. L. Yeung; Kee-Hung Lai
| Year of publication: |
2011
|
|---|---|
| Authors: | Lee, Peter K. C. ; Cheng, T. C. E. ; Yeung, Andy C. L. ; Lai, Kee-hung |
| Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 39.2011, 6, p. 690-701
|
| Subject: | Führungsstil | Leadership style | Arbeitsgruppe | Team | Dienstleistungsqualität | Service quality | Privatkundengeschäft | Personal banking | Strukturgleichungsmodell | Structural equation model |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009130603