An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan : the role of value, trust and engagement
Year of publication: |
2023
|
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Authors: | Moriuchi, Emi ; Takahashi, Ikuo |
Subject: | Consumer-to-consumer | Engagement | Satisfaction | Trust | Value | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | E-commerce | Japan | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Soziale Werte | Social values | Arbeitszufriedenheit | Job satisfaction |
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