An empirical study on the websites service quality of Hong Kong small businesses
| Year of publication: |
2012
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|---|---|
| Authors: | Sun, Hongyi ; Teh, Pei-Lee ; Chiu, Anron |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 23.2012, 7 (1.8.), p. 931-948
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