An empirical test of warranty theories in the US computer server and automobile markets
Year of publication: |
2011
|
---|---|
Authors: | Chu, Junhong ; Chintagunta, Pradeep K. |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 75.2011, 2, p. 75-92
|
Subject: | Garantie | Warranty | Konsumentenverhalten | Consumer behaviour | Risikoaversion | Risk aversion | Beschwerdemanagement | Complaint management | Computer | Kraftfahrzeug | Motor vehicle | USA | United States |
-
Exploring the impacts of service guarantee strategy
Lee, Kyuho, (2012)
-
Gallego, Guillermo, (2015)
-
Guarantee or inoculate? : ex ante messages against service failures
Ma, Ke, (2024)
- More ...
-
Geography as Branding : Descriptive Evidence from Taobao
Chintagunta, Pradeep K., (2021)
-
Quantifying transaction costs in online/off-line grocery channel choice
Chintagunta, Pradeep K., (2012)
-
Chu, Junhong, (2010)
- More ...