An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Muslim Amin and Zaidi Isa
| Year of publication: |
2008
|
|---|---|
| Authors: | Amin, Muslim ; Zaidi Isa |
| Published in: |
International journal of Islamic and Middle Eastern finance and management. - Bingley : Emerald, ISSN 1753-8394, ZDB-ID 2460750-2. - Vol. 1.2008, 3, p. 191-209
|
| Subject: | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Islamisches Finanzsystem | Islamic finance | Malaysia |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003782399