An expanded view of “management processes” in the systems view of organizations

This paper draws on the conceptual and theoretical premises of the Competence-Based Management (CBM) approach to strategic management in elaborating the role of Management Processes in implementing a firm's Strategic Logic. We suggest how the CBM conception of Management Processes enables the integration of essential functional and support activities. We address these activities by characterizing Management Process as broadly concerned with marketing, strategy, and organization issues, and elaborating ways in which Management Processes can and should address these issues. In this regard, the paper essentially proposes a normative model of what “Management Processes” must do to enable an organization to function as a sustainable open system for value creation and distribution.