An exploration of customers' satisfaction with water and wastewater services in the UK
Kang Tian, Daniel Goodwin, Elaine Gallagher, Heather Smith
| Year of publication: |
2023
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|---|---|
| Authors: | Tian, Kang ; Goodwin, Daniel ; Gallagher, Elaine ; Smith, Heather |
| Published in: |
Water Economics and Policy : WEP. - Singapore [u.a.] : World Scientific, ISSN 2382-6258, ZDB-ID 2817838-5. - Vol. 09.2023, 2, Art.-No. 2350001, p. 1-24
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| Subject: | communication | customer satisfaction | Public perceptions | trust | water and wastewater services | Kundenzufriedenheit | Customer satisfaction | Abwasserwirtschaft | Wastewater sector | Wasserwirtschaft | Water industry | Wasserversorgung | Water supply | Wasserpolitik | Water policy | Vertrauen | Confidence | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1142/S2382624X23500017 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014445296