An exploratory study of CRM implementation in Taiwan's banking industry
Year of publication: |
2010
|
---|---|
Authors: | Lin, Cho-Pu ; Huang, Yann-Haur ; Chen, Chien-Ting ; Chang, Hsing-Yun |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 4.2010, 1/2, p. 48-64
|
Subject: | Beziehungsmarketing | Relationship marketing | Einführung | Implementation | Bank | Empirische Methode | Empirical method | Taiwan |
-
Chang, Hsin Hsin, (2010)
-
Determinants of RFID adoption intention : evidence from Taiwanese retail chains
Tsai, Ming-chih, (2010)
-
Factors affecting cross-hospital exchange of electronic medical records
Chang, I-Chiu, (2009)
- More ...
-
Lin, Cho-pu, (2008)
-
An exploratory study of CRM implementation in Taiwan's banking industry
Lin, Cho-Pu, (2010)
-
Lin, Cho-pu, (2008)
- More ...