An exploratory study of service quality in the Malaysian public service sector
| Year of publication: |
2007
|
|---|---|
| Authors: | Agus, Arawati ; Barker, Sunita ; Kandampully, Jay |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 24.2007, 2-3, p. 177-190
|