An exploratory study of the impact of the capability maturity model on the organizational performance of Indian software firms
P. Padma, L.S. Ganesh and Chandrasekharan Rajendran
| Year of publication: |
2008
|
|---|---|
| Authors: | Padma, P. ; Ganesh, L. S. ; Rajendran, Chandrasekharan |
| Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 1068-6967, ZDB-ID 1227108-1. - Vol. 15.2008, 2, p. 20-34
|
| Subject: | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality | Softwareindustrie | Software industry | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003783560