An Exploratory Study of the Role of Emotional Intelligence and Self-Efficacy on Service Quality and Adherence in a Weight Loss Setting
| Year of publication: |
2011
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|---|---|
| Authors: | Snell, Lan ; White, Lesley |
| Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 20507926. - Vol. 32.2011, 3 (1.7.), p. 228-247
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