An extended model of the antecedents and consequences of consumer satisfaction for hospitality services
| Year of publication: |
2008
|
|---|---|
| Authors: | Ekinci, Yuksel ; Dawes, Philip L. ; Massey, Graham R. |
| Published in: |
European journal of marketing : EJM. - Bradford : Emerald, ISSN 0309-0566, ZDB-ID 189982x. - Vol. 42.2008, 1-2, p. 35-68
|