An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Faizan Ali (International Business School, Universiti Teknologi Malaysia, International Campus, Kuala Lumpur, Malaysia), Muslim Amin (College of Business Administration, King Saud University, Riyadh, Kingdom of Saudi Arabia), Cihan Cobanoglu (College of Hospitality & Technology Leadership, University of South Florida, Sarasota-Manatee, Florida, USA)
| Year of publication: |
April-June 2016
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|---|---|
| Authors: | Ali, Faizan ; Amin, Muslim ; Cobanoglu, Cihan |
| Published in: |
Journal of hospitality marketing & management. - Philadelphia, Pa. : Taylor & Francis, ISSN 1936-8623, ZDB-ID 2493700-9. - Vol. 25.2016, 3/4, p. 449-475
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| Subject: | service experience | emotions | customer satisfaction | price acceptance | resort hotels | Kundenzufriedenheit | Customer satisfaction | Emotion | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | China | Konsumentenverhalten | Consumer behaviour | Gastgewerbe | Hospitality industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2015.1019172 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011499273