An integrated model of training effectiveness and satisfaction with employee development interventions

Purpose – The purpose of the study is to develop a framework to evaluate employee satisfaction with the training program by capturing its key indicators. Design/methodology/approach – An instrument was devised through an extensive literature review. Data from the respondents were subjected to analysis using the statistical software SPSS. Findings – Four subscales were found to have a significant contribution towards establishment of an effective training program. Practical implications – The study identified potential enablers of a successful training program. The research highlighted the needs of business to concentrate on building employee capacity and focusing on employee development to attain job satisfaction. Originality/value – Where much of the research is focused on training effects, little research had been focused on development of an integrated scale for the measurement of training effectiveness. The study fills this gap and also undertakes the formulation of a scale measuring satisfaction with employee development interventions.