An integrated model of value creation based on the refined Kano's model and the blue ocean strategy
| Year of publication: |
2011
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| Authors: | Yang, Ching-Chow ; Yang, King-Jang |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 22.2011, 9 (1.9.), p. 925-941
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