An integrated model predicting customers' continuance behavioral intention and recommendations of users : a study on mobile payment in emerging markets
Year of publication: |
2023
|
---|---|
Authors: | Srivastava, Shalini ; Singh, Nidhi |
Published in: |
Journal of financial services marketing. - London : Stewart Publ., ISSN 1479-1846, ZDB-ID 2031792-X. - Vol. 28.2023, 2, p. 236-254
|
Subject: | Big 5 personality | Continuance behavioral intention | e-word of mouth | Personality | Recommendations | Satisfaction | TAM | TPB | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Innovationsakzeptanz | Innovation adoption | Personalisierung | Personalization | Beziehungsmarketing | Relationship marketing | Virales Marketing | Viral marketing | Verbrauchereinstellung | Consumer attitudes | Schwellenländer | Emerging economies | Elektronisches Zahlungsmittel | Electronic payment | Mobile Business | Mobile business |
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