//-->
Forging relationships with services: The antecedents that have an impact on behavioural outcomes in the life insurance industry
Durvasula, Srinivas, (2004)
Finding the Sweet Spot: A Two Industry Study Using the Zone of Tolerance to Identify Determinant Service Quality Attributes
Durvasula, Srinivas, (2006)
A Dilution Cost Approach to Financial Intermediation and Securities Markets
Bolton, P., (1998)
The degree of financial integration in the European Community
Eijffinger, Sylvester, (1992)
Lemmen, J.J.G., (1993)
Financial integration in the European Union. Measurement and determination
Lemmen, J.J.G., (1996)