An investigative study of operational performance and service quality of Indian public sector banks
Sajeev Abraham George; Nilanjan Chattopadhyay
| Year of publication: |
2012
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|---|---|
| Authors: | George, Sajeev Abraham ; Chattopadhyay, Nilanjan |
| Published in: |
International journal of business performance management. - Milton Keynes : Inderscience Enterprises, ISSN 1368-4892, ZDB-ID 2000476X. - Vol. 13.2012, 3/4, p. 408-425
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010075756