Analysis of customer lifetime value and marketing expenditure decisions through a Markovian-based model
Year of publication: |
2014
|
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Authors: | Ekinci, Yeliz ; Ülengin, Füsun ; Uray, Nimet ; Ülengin, Burç |
Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 237.2014, 1 (16.8.), p. 278-288
|
Subject: | Customer lifetime value | Forecast models | Markov decision process | Kundenwert | Customer value | Markov-Kette | Markov chain | Prognoseverfahren | Forecasting model | Theorie | Theory | Entscheidung | Decision | Beziehungsmarketing | Relationship marketing |
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