Analysis of e-service quality from the management perspective : an empirical study on e-government services
Nour-Mohammad Yaghoubi and Fatemeh Rigi
| Year of publication: |
2017
|
|---|---|
| Authors: | Yaghoubi, Nour Mohammad ; Rigi, Fatemeh |
| Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 11.2017, 1, p. 58-71
|
| Subject: | e-government | e-services | Delphi technique | analytical hierarchy process | AHP | E-Government | E-government | AHP-Verfahren | AHP approach | Dienstleistungsqualität | Service quality | Electronic Commerce | E-commerce | Delphi-Methode |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011710581