Analysis of quality of services in higher education institutions
Ivana Jošanov-Vrgović, Ana Jovičić Vuković, Nataša Papić-Blagojević, Dragana Bolesnikov
| Year of publication: |
2020
|
|---|---|
| Authors: | Jošanov-Vrgović, Ivana ; Vuković, Ana Jovičić ; Papić-Blagojević, Nataša ; Bolesnikov, Dragana |
| Published in: |
Handbook of research on creating sustainable value in the global economy. - Hershey, PA, USA : Business Science Reference, ISBN 978-1-7998-1196-1. - 2020, p. 349-365
|
| Subject: | Hochschule | Higher education institution | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.4018/978-1-7998-1196-1.ch020 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012268668