Analysis of suppliers' preferences to a manufacturer using Kano model and performance value analysis
Year of publication: |
2017
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Authors: | Sunil Kumar, C. V. ; Routroy, Srikanta |
Published in: |
International journal of business and systems research. - Genève : Inderscience Enterprises, ISSN 1751-200X, ZDB-ID 2422801-1. - Vol. 11.2017, 1/2, p. 6-27
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Subject: | supplier development | supply chain | supplier satisfaction | Kano model | prefered customer enablers | PCEs | preferred customer status | PCS | Lieferkette | Supply chain | Lieferantenmanagement | Supplier relationship management | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Lieferantenbewertung | Supplier evaluation | Beziehungsmarketing | Relationship marketing | Industrie | Manufacturing industries |
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