Analysis of the knowledge creation process: an organizational change perspective

Knowledge creation (KC) is an important issue in a knowledge society. Organizational change is required to facilitate KC which embraces knowledge access and selection, knowledge diffusion, knowledge application, and knowledge storage. In this paper, three momenta of organizational change are reviewed and integrated. Knowledge access and selection driven by institutional regulation takes place in the beginning phase, knowledge diffusion and knowledge application driven by rationality in the subsequent phase, and knowledge storage driven by structural inertia in the last phase. Once the right momentum influences organizational change in the wrong phase, KC can rarely be accomplished.