Analyzing changes in hotel customers' expectations by trip mode
Year of publication: |
2013
|
---|---|
Authors: | Liu, Shaowu ; Law, Rob ; Rong, Jia ; Li, Gang ; Hall, John |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 34.2013, p. 359-371
|
Subject: | Hotellerie | Hotel industry | Social Web | Social web | Personalisierung | Personalization | Bewertung | Evaluation |
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