Analyzing performance in service organizations
by H. David Sherman and Joe Zhu
| Year of publication: |
2013
|
|---|---|
| Authors: | Sherman, H. David ; Zhu, Joe |
| Published in: |
MIT sloan management review. - Cambridge, Mass. : MIT, ISSN 1532-9194, ZDB-ID 2039388-X. - Vol. 54.2013, 4, p. 37-42
|
| Subject: | Dienstleistungssektor | Service industry | Performance-Messung | Performance measurement | Unternehmenserfolg | Firm performance |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009776544